"Always a good experience with cycle gear. I try my best to support local businesses and these folks are worth the support. If they don’t have it in stock they can usually get it as quick as the National brand online stores and with pickup I don’t have to pay shipping. Highly recommended! "

"Got a great helmet at a pretty good price.
"

"I bought the Stockton tool company chain tool kit. On sale for about fifty dollars. On sale from ninety dollars. According to videos on YouTube this thing has been rebranded, and has major quality issues.
First time using it I’ve nearly ruined it. The pins don’t stay centered well enough and are made with a totally junk metal alloy. It’s not worth the price. I knew I should have gotten the Motion Pro version of the tool.."

"I have never been to the Springfield store, so someone must have used my name and address. Which is now probably on their receipt which doesn't make me happy either."

"I ordered my regular size helmet online after watching a video and the person said their regular size in this helmet fit them perfectly. When my helmet arrived it was painfully too small, 1 or 2 sizes too small (my thoughts). I checked online for a possible exchange in Springfield and found that they had some in stock in the larger sizes. I made the 2+ hour drive and exchanged for the correct size, 2 sizes larger, in a matter of minutes. My experience could not have gone any better and I am now able to link to my phone via bluetooth in this helmet."

"I’d rather go literally anywhere else from now on."

"Bought some Kevlar jeans, got insight from staff and was able to try them on. Also impulse bought some gloves that were on sale, too good to pass up"

"Had to return an online order the manager or what appeared to be the manager judging by his knowledge and professionalism was a great help even with a busy store. He was able to check out a customer and help a peer with a my return at the same time"

"Received it in under a week. They brought it right out, tried it on, the guy at the counter was super patient and nice. Whole experience was quick and painless."

"Friendly service. Knowledgeable about product. Called ahead and sidewalk service and modified store shopping was available. I was looking for a back amour insert and had set my sights on the $20 model. I was led to a better quality product as an option and purchased an upgraded item at $30. Very happy with purchase."

"I went in for a beanie and got a second for free! Also they had the store blocked off due to the pandemic but were very helpful and getting anything I needed. "

"Was a great experience with knowledgeable service "

"So far things have been great"

"Good place to buy what you need for riding."

"I was very impressed by there professional knowledge on the produce they sale and help me and my family on getting the right equipment on the type of riding we do. Thanks Cycle Gear"